FTC 'click to cancel' rule makes it easier to ditch subscriptions
WASHINGTON - Ever been trapped into paying for a subscription or membership you no longer want or need but can't cancel? Breaking up with your gym or streaming service is about to get a little easier. The Federal Trade Commission on Wednesday adopted a “click to cancel” rule that requires businesses to make it as easy to cancel a service as it was to sign up. Signed up online? Click to cancel. Signed up in person? Cancel online or over the phone. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” commission Chair Lina Khan said in a statement. “Nobody should be stuck paying for a service they no longer want.” Under the new rule that will take effect in the coming months, businesses must get consent for subscriptions, auto-renewals and free trials that convert to paid memberships. Canceling the services has to be “at least as easy” as signing up, with no tricks or traps, the FTC said. The FTC rule is part of President Joe Biden’s efforts to crack down on “junk fees.”…
16 Oct 00:00 · Inlandnewstoday