Microsoft on Monday said it was enhancing its AI offerings with new autonomous agent capabilities as the tech titan aims to accelerate business adoption of artificial intelligence.

The tech titan aims to accelerate business adoption of artificial intelligence

The agents are like smartphone apps for the AI age, said Microsoft's Jared Spataro.

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call. 

The company is positioning autonomous agents - programs which require little human intervention unlike chatbots - as 'apps for an AI-driven world'

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously.

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate enterprise AI and reshape the future of work.

Microsoft is preparing to introduce autonomous AI agents next month, marking a major step in the company’s push to integrate artificial intelligence into everyday business operations.