Pixel Watch owners are reporting big problems when updating to Wear OS 5 – But there could be a simple fix

Have you tried turning it off and on again?

News By Stephen Warwick published 26 September 2024

If you've got a Google Pixel Watch ready to update to Wear OS 5, you might want to hold off – as users are reporting technical troubles with the new software that's leaving them stuck on a blank screen and in need of a reset.

Earlier this week, Google announced that Wear OS 5 was coming to the Pixel Watch 1 and 2, which means that all three models in the lineup now support the latest software.

However, there are multiple reports that the software update is causing their watches to reboot with a blank screen, likely displaying the message "Add Tile".

Users on Reddit and Google's own support forums are reporting problems. "My pw2 is broken after installing the update. It just shows a Bluetooth disconnected icon at the bottom. Help!," said one user.

With multiple users reporting issues, you might want to hold off on this update if you can. If you've tried and have found yourself with an ailing Pixel Watch, there's a fix.

Pixel Watch Wear OS 5 woes

Reports from both Android Police and The Verge indicate that performing a fastboot reset might be the only solution at this time.

Google's official support when it comes to blank or frozen screens on Pixel Watch recommends a restart. To perform this, hold the crown for three seconds, scroll down, and tap Restart.

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