OVO and Octopus wanrs customers to act 'today' if they haven't already

OVO and Octopus warns customers to act 'today' if they haven't already

OVO and Octopus , which is rivalled by the likes of British Gas, EDF, EON and more, has spoken out.

by · Birmingham Live

OVO and Octopus has warned customers to act TODAY - because they should enter a meter reading "as close" to the new energy price cap as possible. OVO and Octopus , which is rivalled by the likes of British Gas, EDF, EON and more, has spoken out.

At EDF customers will be able to back date their meter reads at any time up to and including Wednesday October 9. But if you're a customer with Octopus Energy, you should register your meter reading on, or close to, the exact date October 1 if you want an accurate figure.

Ovo Energy customers can submit their meter readings via the app, online account, phone, Whatsapp or webchat at any time, however the closer to the bill date the customer provides their bill date, the less of the bill will need to be estimated.

READ MORE UK faces 66 hours of snow with three places 'worst hit' by flurries

Utilita said that "the vast majority of Utilita customers – in excess of 90% - don’t have to worry about the hassle of submitting meter readings because they have a smart meter" British Gas customers can submit their meter readings up until October 14.

This can be done through an online account, through the British Gas app, over the phone or through a form on the firm's website. You can call British Gas on 0330 100 0056 Monday to Friday between 9am and 5pm, it has said.

Elise Melville, energy spokeswoman at Uswitch, said: "There are plenty of fixed energy tariffs that are cheaper than the October price cap and more are coming on to the market as competition increases." NEA chief executive Adam Scorer said: "Millions of households face another dreadful winter, resigned to increasing energy debt or not heating their homes at all.

"We find ourselves stuck in a predictable loop of increasing prices and inadequate support."