Massive Bank of America outage — live updates on $0 account balances

2024-10-03T07:52:12.689Z

At least 19,000 customers affected

While the outage appears to be over, it's not immediately clear how many Bank of America users were ultimately affected. Over 19,000 customers took to DownDetector to report their accounts had been hit with the glitch — but since Bank of America has over 69 million individual and small business clients, the actual amount of people affected is likely to be much higher.

Bank of America itself still hasn't given a cause for the outage, or released a public statement beyond the comments we reported earlier. The banking giant has yet to post on social media but has told media outlets the problems “have largely been resolved.”