Deliveroo down for thousands trying to order food on the app and website

Thousands of Deliveroo customers have been left hungry and frustrated as the delivery app experienced a significant outage, affecting both the website and mobile app.

Over 3,000 incidents of the service disruption were reported on outage tracking websites such as Downdetector, with users encountering technical difficulties when trying to place orders.

Social media platforms, including X (formerly known as Twitter), have seen a surge of complaints from disgruntled customers. One customer said: "Deliveroo suddenly down when I already ordered my tunacado sandwich...bro stop playing."

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Another quipped: "Not the deliveroo app going down but still having the cheek to send me a notification prompting me to come back to the app for it to not work 'eyeing something'? WELL I WOULD BE IF I COULD."

One particularly annoyed user, said: "Deliveroo app is on some b*llsh*t, they are going to force me to actually go out and buy some food. FFS.", reports the Mirror.

In response to the widespread issues, a Deliveroo spokesperson issued a statement on X, saying: "We're currently experiencing an issue with our app and website, we're working hard to get back up and running ASAP. Thank you for your patience."

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The outage has prompted a wave of tweets from affected users, with one commenting: "I keep getting 'something went wrong' in the app and cannot track my order."

The problem isn't confined to customers alone; reports suggest that the Deliveroo driver app is also malfunctioning, causing delays and confusion among drivers, evidenced by shared screenshots depicting the technical problems.

Deliveroo's chief, Will Shu, recently encashed close to £15m in shares, coming just weeks after the takeaway company announced its first profit ever.

The firm disclosed that Mr Shu offloaded 9.4 million shares, valued at £14.8m, occurring from September 12 to September 16 to "cover personal property investments". Despite this sale, the entrepreneur retains a holding of 95.8 million shares in Deliveroo.

The company emphasised that their CEO and founder abstains from participating in annual bonuses or long-term share incentive plans.